Blic Solution L.L.C is highly dedicated to provide an excellent customer care service by using all of its resources. We provide our customers with all the information they need before purchasing a product or service, without going through technical details. We let you know about things that you really need to care about. Of course, we are open to any of your advice or suggestion.

We communicate with our customers throughout all the process, which improves the quality of the service. Our team is specialized on understanding the requirements and it has all the qualities to maintain a good relationship with customers during the process of purchasing a product. We are committed toward ensuring full client satisfaction.

Our company-client relationship is not limited on one purchase of a product/service: we are always there for our customers.

We know that in a competitive marketplace, image is everything. Consistent, quality customer care enables you to stand out from the crowd. Having a live-operator answering service on your side is without a doubt a valuable asset to your business, but sometimes, it’s just not enough.

Customers may have specialized needs or your product offering may be highly nuanced. Our partnership begins by choosing a select group of agents who will work specificly for you, and aligning with your brand identity so that we can truly represent your company as if we were working out of your own office.

Although nowadays technology has made tremendous changes on product trading, people still want to have direct communication when purchasing a product.

Selling by phones is an exhausting process that requires excellent communication skills, but this is the point where our call center agents show their quality. Our agents have all the required skills and the perfect confidence to quickly convince potential customers to buy your product. We can work for any kind of company in the world that needs to increase their sales or is trying to break through into the market with new products.

We know what leads to successful sales using all of our tools and techniques. It is a process of high pressure, however, “pressure is what turns coal into diamonds”.

Blic Solution is dedicated solutions division offers robust and flexible call and contact center solutions that assist in meeting your overall business goals. Building a true partnership, we align our culture with yours to ensure a true representation of your brand, offering our core competencies and specialization as a part of your plans and strategies.

Our complete contact center delivers award-winning quality, and understanding the demands of today’s evolving customer, our multichannel approach addresses both long and short term plans to increase incremental revenues and deliver long-term customer loyalty.

Our staff will convert the survey results into valuable information for your business decision-making process. We know that Market Research is a fundamental concept of the business making, so we pay a lot of attention to it.

Do you want to know how your product is doing out there in the market? Our company uses the most productive techniques of doing surveys and thus creating a very clear image of your product’s activity.

Do you want to know if it is worth of putting a new product into the market? - Our call center agents (managers?) are experts at studying who would be your perfect prospective customer. We study your product very carefully and only after we make sure what the contents of this product are, we perform observations and surveys. We look who used this kind of product before, who uses it now and who would be likely to use it in the future. We gather information using public or commercial sources, but mostly by using the experience of our agents on questioning and interviewing. We study the possible competition and the industry in general, by using existing techniques and by being creative on our own way.

We can conduct surveys of any size and of any type, not only business related, but also election campaigns, political polls and so on. Best of all: we pay an absolute attention to details.

We have assembled a very talented, collaborative and experienced team of designers, software engineers, developers, project managers and business experts. We use the latest web technologies to create attractive websites, driven by our creativity and enthusiasm. We are always learning and gaining experience with high dedication in order to provide excellent software solutions, services and support for our clients. We build atractive websites that will look perfectly in every device, from the smallest smartphone to the widest desktop.

Our team pays a lot of attention on understanding your business operations and your market position, so that we can provide the solution that fits the best your situation. You need an ideal website, Blic Solution can develop and provide you the best solution in this field.

We build complex websites and web applications optimized for phones and tablets. Your website will look great on every device and meet the needs of each unique set of users.

We provide clean, crisp and highly usable interface for websites and mobile apps. According to your desires, needs and requirements we will find a suitable solution and build perfect design that will sit in harmony with an existing brand. Responsive designs ensure your website are perfectly tailored for a multitude of devices.

We want to make sure that we create a genuine and strong relationship between your company and your customers.

We know how, where and when to brand your business, because your products are our priority. Our call center agents are trained to be the voice of your company and we are persistent on creating a unique image for your product using our innovative skills on branding and marketing.

If you are considering your branding strategy, we are here for you.

We create digital experiences, visual identities and emotional connections between brands and people. We are passionate about creating brand experience with value. We operate with different marketing channels, always using the newest technology.

Based on hard thinking, creative edge, extensive experience, and true love of brands we design that one, visionary idea. The idea that conveys the very core of your brand, that inspires action, guides visual and verbal communication, and provides meaningful change for your business.

We have a very well trained team of agents who are able to quickly understand the perspective of customers, which is one of the key concepts for a successful service of a call center. Our team of young people is highly motivated on trying new and different tactics in order to persuade customers to say YES. Our principle is: creativity, flexibility and efficiency. We are the voice of your company. By utilizing the miracle of the communication, we do not accept TOMORROW as an answer, we do it TODAY!

We provide end-user support for software application issues. We also offer complete helpdesk outsourcing with a dedicated automated call distribution (ACD) queue, transparently answering each call as your representative.

"Blic Solution" L.L.C personnel is equipped to handle spikes in call volume, delivering an immediate, live response on 24/7 basis. A team of highly skilled analysts in customer support manages our inbound call center services. These frontline support analysts offer a central point for completing service requests, opening service orders and reporting faults. They centrally manage each issue, providing a single point of contact to facilitate resolution, dispatch, and escalation.

We manage millions of data records across many different verticals. Opt-in aged leads and data lists are one of our specialties. If your sales floor dials on data or aged leads, we can provide you with high quality leads that work great for outbound dialing. We like to work hands on with our data buyers, going over dialer reports, making sure contact rate/transfers/sales are in line every week and performance is there week in and week out.

Many of our aged/data buyers have been working with us for many years and trust us with multi-million dollar marketing budgets.

We use a combination of phone and email to check databases for clients and prospects who give their consent to be contacted for marketing purposes.

Get in touch with us to know more about our comprehensive optimized opt-in data in detail. We look forward to establishing a significant and meaningful relationship with you!